Terms & Conditions

Last updated: March 8, 2025

Welcome to Michael Petkovic | Positive Psychology Mentor.

By booking a coaching session, group class, or seminar, you agree to the following terms and conditions to ensure a smooth and professional working relationship.

Note - Terms and Conditions are subject to change without notice. The most up to date version can be found here.

1. Booking & Payment

All appointments must be paid in full, in advance online at the time of booking.
Sessions will only be confirmed once payment has been received.

2. Cancellations & Rescheduling

If you need to cancel or reschedule your session, you must provide at least 24 hours' notice.
Cancellations made less than 24 hours before your appointment will not be refunded.
Rescheduling requests within 24 hours may be accommodated at my discretion, subject to availability.

3. Refund Policy

Generally, no refunds will be provided after 14 days from the purchase date.
If you are not satisfied within the first 14 days, you may request a refund for unused sessions.
Any completed sessions will be deducted from the refunded amount at the standard session rate.
Refunds for coaching packages will be assessed on a case-by-case basis, but flexibility will be offered where possible.

4. Late Arrivals & No-Shows

If you arrive late for a session, the session will still end at the scheduled time.
If you do not attend your session without prior notice, it will be considered a no-show, and the session will be forfeited without refund.

5. Coaching Disclaimer

Coaching is a collaborative process focused on personal growth, mindset shifts, and actionable change. It is not therapy, counseling, or medical treatment.
Results will vary depending on your personal commitment and engagement.